About

What is this all about?

This is a blog about evaluating online businesses from the customer’s point of view. There are a lot of websites and entrepreneurs that neglect customers and their needs. Ich Bin Ein Customer is a source of reliable facts about where you can shop safely knowing that the business is really there for You!

Ich Bin Ein What?

The idea for the name came from a short video of John F. Kennedy having a speech in West Berlin 1963.

Ich Bin Ein Customer means that I am also one of you, an online customer.

IBECA - Ich Bin Ein Customer Awards?

IBEC - Ich Bin Ein Customer awards annually the best online stores in following categories:
-The best customer service
-The best help center
-The fastest response
-The most kiss-ass service
-The worst customer service
-The worst help center
-The slowest response

Can my company be reviewed?
Send me an email to jfk -at- ichbineincustomer.com titled something like IBEC review and including your website address and I will email you necessary information back. This is only a temporary solution for I am working hard to come up with a decent one.